部门：销售部
学历：本科
工作年限：3以上
外语程度：熟练
Overall Role Purpose
Drive cash sales growth through the effective setup, running and management of all retail outlets within a designated area.
在指定的区域内，通过有效的设立、运营和管理零售店面来提高现金销售的增长
Accountabilities
Cash Reconciliations and Budgeting Consolidate
现金收入交接和预算管理
- Conduct cash reconciliation reports and cash/credit card transactions of retail outlets in his designated area.
- 在规定区域内完成现金收入交接报告和现金/信用卡的收入
- Maintains the Petty Cash Fund of his designated area and prepare reports forbudgeting and tracking purposes.
- 保持必要的零售留备和相应的报告
Reporting and Data Handling
汇报和数据处理
- Maintain Express Center Cash shipment data
- 维护快递中心现金发件数据
- Coordinate and consolidate data transfer between Express Centers country office
- 协调和加强快递中心与总部的数据交换
- Monitor area performance by implementing a store scorecard sheet.
- 通过店面平分表来监控区域表现
- Review and analyse the most effective uses of shipment automation and customer take up at Point-of-Sale (POS)
- 回顾和分析最有效的使用自动发件设备
Operational and Administrative
操作和行政
- Implement store hours that is most reflective of the needs of customers and ensure that this is consistently implemented in his given area
- 为了满足用户的需求，执行相应的工作时间并且保证在规定的区域内持续执行
- Handle the rostering of store officers and ensure that all frontline staff in his given area has low absenteeism, low in tardiness, is properly groomed at all times.
- 制定员工班次表，并确保指定区域内的员工最低的缺勤率、怠慢
- Ensure that outlets in his given area all have proper supplies and marketing collaterals.
- 确保指定区域内的零售网点都有足够的后勤供应以及市场宣传材料
- Monitor staff performance regularly and conduct training or mentoring to staff as he deem fit.
- 定期监控员工表现，如果认为必要，对他们进行指导或者辅导Develop and inculcate a high performance service culture within the functional area. Plan, organise and support an efficient and effective team of retail store officers in a given area.
- 在职能范围之内不断发展和培育高质量的工作氛围。在指定的区域内策划、组织和支持一个有效和高效的零售店面队伍
- Manage and infuse a close-knit team spirit.
- 管理和注入亲密的团队精神
- Develop IKOs/KPIs with team members and monitor individual performance.
- 与团队成员一同发展IKOs/KPIs，并监控个人的表现
- Identify training needs and opportunities to develop a highly skilled team
- 识别培训的需要并发展高素质团队的机会
- Coach and develop strong skills and capabilities of subordinate(s).
辅导和发展下属的技能和能力
Skills / Qualifications
- Highly developed experience in the field of retail sales with demonstrated understanding of and exposure to all elements of the retail trade and outlet management
- 在零售领域具备高度的专业经验和理解力
- Team-player and proven leadership and influencing skills
- 善与他人交往，具备可以证明的领导力和影响技巧
- High levels of patience
- 高度的耐心
- Perseverance to bring issues to logical conclusion
- 始终按照符合逻辑的方式来解决问题
- Sales orientation
- 具备销售意识
- Strong English (written and spoken) comprehension and communication skills are essential.
- 很强的英语（写和说）的理解力以及基础的沟通技巧
- A minimum of 4 years experience in the field of retail sales and area marketing
- 至少4年在零售和市场方面的工作经验
- Experience in sales/sales processes
- 销售/销售过程经验
- Knowledge and understanding of the retail trade from a service and sales perspective.
- 从服务和销售的角度对零售的理解与知识
- Experience in leading a frontline team is preferred
- 最好有管理一线队伍的经验
- Tertiary level in related fields (eg. Degree in Business / Marketing)
- 大学本科类似专业（比如商业/市场学位）